J. Crew said it was having technical difficulties with its website on Black Friday as customers took to social media to complain that they couldn’t sign in or complete orders.
Shoppers said on Twitter that they were running into errors, couldn’t load items into their shopping carts and had other issues with the website. The sales and high dollars spent on the day after Thanksgiving make it one of the most important shopping days of the year and often test the wherewithal of a retailer’s technology.
Amazon earlier this year had issues on its shopping holiday, Amazon Prime Day. Macy’s experienced a credit card glitch last year on Black Friday.